Shipping and Delivery

DELIVERY METHODS

We have three methods of delivery:

1. Standard Freight: By appointment and curbside delivery
2. White Glove Freight: By appointment, set up inside room and remove packaging
3. Hill Dealer Delivery: By appointment, set up inside room and product demonstration (Available in dealership regions only)

Global transit times vary from 2-7 business days. International shipments may be extended due to customs and local duties.

DELIVERY FEES

Freight charges will be billed and collected at the time of delivery either by an authorized Hill Laboratories Dealer or by the Freight company itself. Fees may vary by destination. If you would like to prepay for your delivery fee or get an estimate, please contact our Shipping Administrator at 1-877-445-5020.

Terms and Conditions

Typical lead times may vary from your Order Date to Shipping and Delivery. Any agreements to shorten or lengthen current build times must be made at the time of ordering with Hill Laboratories. Your order is shipped Freight-On-Board. Your product will be securely shipped and delivered according to your freight service selection. Deliveries, installation and demonstration may be made by an Independent Hill Laboratories Dealer who sells and services the Products. Additional fees may apply. Freight charges will be billed and collected at the time of delivery either by an Independent Hill Laboratories Dealer or by the Freight company itself. Fees may vary by destination. If customers would like to prepay for their delivery fee or get an estimate, please contact Hill Laboratories prior to shipment. The freight company or Independent Hill Laboratories Dealer will call you to arrange delivery date and time window. Standard delivery (not White Glove) may require assistance to the driver in unloading the table and placing it in your building. The Independent Hill Laboratories Dealer or the Freight company reserves the right to limit delivery to curb-side only if there are steps, ramps or any obstructions. Any instances of freight damage must be reported to us at the time you receive the product. You agree to record on the bill of lading with the freight carrier that the freight was delivered damaged. You have the option to reject or accept the freight as is. If damage is reported, we will file a claim and correct the issue in a timely manner to the best of our ability. If a report is not made upon receipt within 24 hours of receiving the order, it shall be conclusively presumed and be valid evidence as between that said product was in good condition when received, and that you have accepted and approved said product, and is satisfied that the product constitutes the product specified in the contract.